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Northern Tool And Equipment - Charged $98.44 for shipping.
Went to local store they didn't have part i needed, so we looked up the one I needed in the NT catalog and ordered it. I was told that I would be contacted in 10 to 15 days to come to the store and get the item. I checked my receipt and they charged $98.44 to ship to...
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3.4
#1106502
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Northern Tool And Equipment - Brand New Generator Caught Fire Due to Gas Leak
Whatever you do DO NOT BUY A GENERATOR from this company. Last week my brand new $1800 13000 watt generator blew up and caused my house to catch fire. The fire investigator said the fire was caused because of a gas leak in the carburetor. When I went outside at 1am to...
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1.0
#1106049
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WARNING: DO NOT BY GAS POWERED EQUIP. FROM NORTHERN TOOL 8 days after purchasing semi trash water pump, put oil and gas in it, hooked up hoses, primed it, and started it up. After a couple of minutes of running, it picked up water. I then looked away from the pump but...
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1.1
I didn't like
  • Loss of use of product i just paid money for
#1103575
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Northern Tool And Equipment - Passing the buck

Northern Tool And Equipment
#1088912
2.6
Details
Made arrangements on 8/3 for tools purchased from you supposed to deliver by 8/11. 8/17 still no product. I'm told it's my responsibility to get ahold of a shipping company you hired to find my tools. I ordered for a project that started 8/14. 11 days after the day I placed my order. I tried to call shipping company for three days straight and no answer
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Northern Tool And Equipment - Had to call them in order for my product to ship.

Northern Tool And Equipment
#1070967
3.5
Details
It's not my first time ordering this certain product from Northern Tools. Seeing where my business is right now, I actually need this product. But, thrice have I ordered this product them and these last two times have I had to call them in order for it to ship. And on top of it all, they didn't have the decency to tell me the truth as to why it didn't ship on the set date.
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Northern Tool And Equipment - Haven't received refund check after being told it would take 1 week, it's been almost 3 months now

Northern Tool And Equipment
#1040450
They owe 1500+ and said they would send me a refund check. It's been almost 3 months and I had called myself and they said they would look into it. I have a verified refund receipt with me also that's the funny thing.
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Northern Tool And Equipment Shipping Service Review

Northern Tool And Equipment
#1036861
3.0
Details
I ordered a Troy Built tiller through the store in Beaumont. I was told that the tiller would be in the store in 7 to 15 days. Today is number 15 , still no tiller.
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I PURCHASED A FUEL FILTER ON SEPTEMBER 17, 2017 AT NORTHERN TOOL IN JACKSON, MS. I WAS ASKED FOR PHONE NUMBER TO FOR SOME REASON. MY CREDIT CARD WAS FRAUDULENTLY USED 4 TIMES THE NEXT DAY ON SEPTEMBER 18, 2017 FOR OVER $900 OF ITEMS AT DIFFERENT VENDORS THROUGH THE...
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I liked
  • None
I didn't like
  • None
#1102385
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Northern Tool claims a 110% price match but it assumes you have found a better deal after purchase. When I found an item available from a competitor at a lower price *before* purchase I asked Northern Tools o match the price as I was going to purchase other items and I...
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I liked
  • Quick customer service response
I didn't like
  • Price match hassle
#1096662
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Northern Tool And Equipment - Bait & Switch SCAM
This is regarding Northern Tool using Google for a classic Bait and Switch scam to sell products at a higher price than advertised. I was looking at TV Guide on the web and saw a popup ad from Northern Tool for a Goodyear air hose @ $19.99. I decided to buy it so...
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1.0
#1093787
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I will no longer shop at Northern Tool and Equipment because they do not honor their accidental damage replacement policy. They will not accept an exchange if it has been used and has gas/oil in it. They send you to another store over an hour away because they have a...
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Northern Tool And Equipment - NEVER BUY ENYTHING ONLINE from Northern Tools
They are horrible to return!!! The don't show up front you or tell you that when you buy something online direct from the manufacturer that they don't carry you have to return it back to them by ups they don't refund you shipping plus you have to pay shipping again in...
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1.0
#1085419
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may 23, ordered a drag harrow, finally after on the phone for 45, mins they told me it was in. really, is that how you run a business? this is sept 4, now you tell me how much this sucks.............jim, i guess i have to enter at least 100. words, according to the...
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Anonymous
Not happy right now 2017

Absolutely true. Nearly a month for me on almost a $4000 order. Nothing but issues and still have not recieved all of my stuff and what I do have was damaged in shipping. Neve...

#1083681
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Contact Northern Tool And Equipment

Mailing Address:
Northern Tool + Equipment
2800 Southcross Drive West
Burnsville, Minnesota 55306
Phone:
(800) 222-5381
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I took my lawnmower to this company for a repair that was supposed to take a week, it took 2 weeks and not until AFTER I called corporate office was I told the lawnmower could not be fixed.. OHHHH but they could sell me one... the Manager of the store is VERY...
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1.0
#1081698
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