Northern Tool And Equipment - Angry, they did not resolve issue
I ordered a drain hose and spent more specifically because they had shown pictures of a black one. When the item came it was bright red and when I called customer support I was on hold for an 20 minuets and then after explaining everything transferred and put on hold again for another 20 min to have some idiot Bailey answer and then put me on mute and not respond to me as I said hello for about a minute.
The call ended with me having nothing sorted out and me being stuck not being able to talk to anyone from the company. Iโm not happy with their customer service at all!
Reason of review: Not as described/ advertised.
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