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may 23, ordered a drag harrow, finally after on the phone for 45, mins they told me it was in. really, is that how you run a business? this is sept 4, now you tell me how much this sucks.............jim, i guess i have to enter at least 100. words, according to the...
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Anonymous
Not happy right now 2017

Absolutely true. Nearly a month for me on almost a $4000 order. Nothing but issues and still have not recieved all of my stuff and what I do have was damaged in shipping. Neve...

#1083681
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I took my lawnmower to this company for a repair that was supposed to take a week, it took 2 weeks and not until AFTER I called corporate office was I told the lawnmower could not be fixed.. OHHHH but they could sell me one... the Manager of the store is VERY...
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1.0
#1081698
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From reading other reviews, shipping seems to be a big issue here. I've shopped at NT for years. I shopped for a planer/jointer combo unit and found a good deal here, with Free Shipping. Item arrived in a box truck in a timely manner. Driver asked if I wanted him to...
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3.5
I liked
  • Quick customer service response
I didn't like
  • Not taking responsibility for freight carrier
#1066919
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Northern Tool And Equipment - Had to call them in order for my product to ship.

Northern Tool And Equipment
#1070967
3.5
Details
It's not my first time ordering this certain product from Northern Tools. Seeing where my business is right now, I actually need this product. But, thrice have I ordered this product them and these last two times have I had to call them in order for it to ship. And on top of it all, they didn't have the decency to tell me the truth as to why it didn't ship on the set date.
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Northern Tool And Equipment - Haven't received refund check after being told it would take 1 week, it's been almost 3 months now

Northern Tool And Equipment
#1040450
They owe 1500+ and said they would send me a refund check. It's been almost 3 months and I had called myself and they said they would look into it. I have a verified refund receipt with me also that's the funny thing.
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Northern Tool And Equipment Shipping Service Review

Northern Tool And Equipment
#1036861
3.0
Details
I ordered a Troy Built tiller through the store in Beaumont. I was told that the tiller would be in the store in 7 to 15 days. Today is number 15 , still no tiller.
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Generac Power Systems Lp 5500 Generator Review

Northern Tool And Equipment
#993888
2.7
Details
I bought a generator that turned out to be a lemon. A Generac Lp 5500. They have since discontinued making it. I bought the extended warranty, and they have promised action for months, but nothing comes through. I have a broken generator that can't be tepaired, and a list of promised that came from many hours on the phone. They sold me the warranty and will not honor it after months of promises.
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I purchased a *** trimmer for my elderly parent. The trimmer worked fine. However, after usage we discovered the battery is extremely difficult to remove. I asked the salesperson if I could return the product and told the person it had been used. I drove 30 miles (60...
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1.0
#1062501
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hi my name is john gallup im a little upset about the purchase of a bannon utility trailor. the process of buying with your sales rep was as good as it gets.i felt like is was the old fashion way of doing bussiness.every thing was in place phone#s emails the...
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2.4
I liked
  • Sales reps
I didn't like
  • After sale treatment
#1057137
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I purchased an NPower 300 watt pure sine inverter less than a year ago and since then I've used it a total of 3 times. On my last attempt to use it I noticed that it was not working despite the green light being on. Then I noticed that the fan was not running and a...
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2.3
I liked
  • Great range of products
  • Good prices
  • Price and range of products
I didn't like
  • Poor customer service
  • Poor quality products
#1055258
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I bought a NorTrac 2 spool hydraulic valve for a spare about a year and a half ago. Two days ago I needed to use it so I took it out of the box and installed it, but right away I knew there was something wrong with the valve. It only will move hydraulic fluid in one...
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#1031033
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Purchased a 7250.00 north star pressure washer in Dec. 2016. Cat pump started leaking in less than 60 days of purchase. Had over 40 hours of use. Took back to Northern Tools. They said they would not honor warranty. Wanted to use my extended warranty. That is crazy....
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1.0
#1021066
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I cant review this product as I have never received it. This review is for Northern. THis item was ordered for me as a Christmas present early in December 2016. The item never arrived and my wife was told it was back ordered but no timetable as to when it would arrive....
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#1000898
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I've submitted several product customer reviews and they have not published any of them. I recently had a product failure and they wouldn't honor the warranty (see Full Warranty is really a Limited Warranty). I never write product reviews, but I didn't want other...
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2.4
I liked
  • Wide variety of products
I didn't like
  • False advertising
  • Refuse to post my customer review
  • Customer service
#987147
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