Northern Tool And Equipment Phone Numbers and Emails

Toll-Free Number:

  • (800) 222-5381
Send Message

Customer Service:

  • (800) 526-0925
    Northern Service in Spanish
  • (952) 895-6809
    Real Estate and Future Store Locations
  • (800) 657-0516
    Replacement Parts

Headquarters:

  • (952) 894-9510

Sales/ Reservations:

  • (800) 221-1589
    International
  • (800) 221-0516
    Product Information

Northern Tool And Equipment Emails:

Customer Service
International (Spanish), International Customer Care (English, Northern Service in Spanish, Real Estate and Future Store Locations
Jobs/ Career
Sales/ Reservations
International (English), International (Spanish)
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How to Contact Northern Tool And Equipment Customer Service?

Most Popular Number:

(800) 222-5381
Total calls: 42 Issue resolved: 1 Last call: Feb 28, 2024

What is the Northern Tool And Equipment Customer Service Phone Number?

The Northern Tool and Equipment phone number is (800) 222-5381. This toll-free number is designed to provide immediate assistance to clients with any inquiries or issues they may have. Whether you're looking for help with a product, need information on store hours, or have a question about a recent purchase, the customer service team is ready to assist you. It's important to note that response times may vary depending on the volume of calls and the complexity of the issue, but the Northern Tool customer service team is committed to providing high-quality service to ensure customer satisfaction.

What is the Northern Tool And Equipment Email Address?

For those who prefer to communicate via email, the Northern Tool And Equipment email address is customercare@northerntool.com. This email address is monitored by the Northern Tool customer service team and is a convenient way to get in touch with them for any questions, concerns, or feedback you may have. When sending an email, it's helpful to include as much detail as possible about your inquiry to ensure a prompt and accurate response. Keep in mind that response times for email inquiries can be longer than phone calls, so for more urgent matters, it might be quicker to call the Northern Tool and Equipment phone number.

How Can I Contact the Northern Tool And Equipment via the Website?

To contact Northern Tool And Equipment via their website, navigate to the Northern Tools website and look for the "Contact Us" section. This section typically offers various options for reaching out, including a contact form, live chat, and information on how to visit a store or the corporate office. Filling out the contact form with your inquiry or issue allows the Northern Tool customer service team to provide you with the assistance you need. It's a straightforward way to get in touch with customer service without the need for a phone call, making it a convenient option for those who prefer or are unable to call.

What is the Northern Tool And Equipment Corporate Office Address?

The Northern Tool and Equipment headquarters is located at 2800 Southcross Drive West, Burnsville, Minnesota 55306, United States. This address serves as the central hub for the company's operations, including executive offices, corporate functions, and the main point of contact for any corporate-level inquiries. If you need to send correspondence or visit the Northern Tool and Equipment address for official business, this is the location to use. It's also the place where you can find information about the company's leadership team and corporate initiatives.

What are the Northern Tool And Equipment Hours of Operation?

Northern Tool and Equipment headquarters operate from Monday through Friday from 6:00 AM to 8:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 8:00 AM to 3:00 PM. These hours are subject to change during holidays or special events, so it's always a good idea to check the Northern Tool website or contact your local store directly for the most current information. The Northern Tool hours of operation are designed to accommodate a wide range of clients, from those who need to purchase tools for a weekend project to those who work during the week and shop in the evenings.

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Contact Information

Northern Tool And Equipment Website:

Northern Tool And Equipment Help Center:

Corporate Office Address:

Northern Tool + Equipment
2800 Southcross Drive West
Burnsville, Minnesota 55306
United States

Other Info (opening hours):

Customer Service Hours (CT):

Monday - Friday: 6:00AM-8:00PM

Saturday: 7:00AM-5:00PM

Sunday: 8:00AM-3:00PM


Additional Fax:

Sales/Reservations: +1(952) 882-6927

Sales/Reservations (International): +1(952) 895-6889

More contact details

Fax:

+1(952) 894-1020

Northern Tool And Equipment Rating Based on 149 Reviews

Rating details

2.2
more details
Customer service
Website
Exchange, Refund and Cancellation Policy
Price Affordability

Rating stats

Rating trend

Summary of Northern Tool And Equipment Customer Service Calls

50 TOTAL
CALLS
03:34 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Northern Tool And Equipment?

Shipping and Delivery Question:

  • “Order hasn't shipped 20317284”
  • “Where is my order 98534554”
  • “Tracking”

Product/ Service Question:

  • “I was told I must pay a 60$ fee for them to look at a broken warranty covered Stijl electric leaf blower. I was told the only way they would look at it is o gave them 60$ I did warranty covered the broken part they returned the blower but would not r”
  • “Damage shipment”
  • “Warranty issue”

Staff Question:

  • “To speak with a sales manager”
  • “My equipment in north miami, fl parts and service department”
  • “I am dissatisfied with my service”

Return/ Replace Question:

  • “Replacement tank”
  • “Return damagrd tool box”
  • “Bluegrass living vent free dual fireplace with mantel-32.000btu,a”

Request for Information Question:

  • “Receipt question”
  • “Pertaining to another company selling 37 ton log splitter with your name on it for less than 100 dollars.trying to find out if this is a legitimate company or not”
  • “Find out how to assemble parts”

Payments and Charges Question:

  • “Make a payment”
  • “And unauthorized charge”

Other Question:

  • “Parts issue”
  • “To order there catalog”
  • “To order tools.”

About

Related Companies

Kotulas, Powerhorse, Nortrac, Mowers at Jacks

Summary

Northern Tool And Equipment offers around 30,000 products. They include tools, tarps, water pumps, snowplow parts, and air compressors. One will find thousands of items with free shipping, clearance items, as well as over 50,000 customer product reviews and new product previews and much more. The company is based in Burnsville, MN. Northern Tool And Equipment is presented by 65 retail stores in eleven U.S. states: Florida, Minnesota, Georgia, Iowa, North Carolina, North Dakota, Tennessee, Texas, South Carolina, Virginia, and Wisconsin. In addition to distribution throughout the United States, the company also has a European operation, based in Portsmouth, United Kingdom. It is selling to similar customers via regular catalogues and the internet.

Northern Tool And Equipment reviews and complaints

Northern Tool And Equipment is ranked 186 out of 1652 in Equipment category

Area Served

USA

Payment Methods

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