Product: Northern Tool And Equipment Shipping Service Clear all filters (22 of 22 reviews match)
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Northern Tool And Equipment - Charged $98.44 for shipping.
Went to local store they didn't have part i needed, so we looked up the one I needed in the NT catalog and ordered it.I was told that I would be contacted in 10 to 15 days to come to the store and get the item. I checked my receipt and they charged $98.44 to ship to...
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3.4
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Northern Tool And Equipment Shipping Service
#1106502
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Northern Tool And Equipment - NEVER BUY ENYTHING ONLINE from Northern Tools
They are horrible to return!!!The don't show up front you or tell you that when you buy something online direct from the manufacturer that they don't carry you have to return it back to them by ups they don't refund you shipping plus you have to pay shipping again in...
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1.0
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Northern Tool And Equipment Shipping Service
#1085419
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may 23, ordered a drag harrow, finally after on the phone for 45, mins they told me it was in. really, is that how you run a business? this is sept 4, now you tell me how much this sucks.............jim, i guess i have to enter at least 100. words, according to the...
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Anonymous
Not happy right now 2017

Absolutely true. Nearly a month for me on almost a $4000 order. Nothing but issues and still have not recieved all of my stuff and what I do have was damaged in shipping. Neve...

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Northern Tool And Equipment Shipping Service
#1083681
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Northern Tool And Equipment - Passing the buck

#1088912
2.6
Details
Made arrangements on 8/3 for tools purchased from you supposed to deliver by 8/11. 8/17 still no product. I'm told it's my responsibility to get ahold of a shipping company you hired to find my tools. I ordered for a project that started 8/14. 11 days after the day I placed my order. I tried to call shipping company for three days straight and no answer
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Northern Tool And Equipment - Had to call them in order for my product to ship.

#1070967
3.5
Details
It's not my first time ordering this certain product from Northern Tools. Seeing where my business is right now, I actually need this product. But, thrice have I ordered this product them and these last two times have I had to call them in order for it to ship. And on top of it all, they didn't have the decency to tell me the truth as to why it didn't ship on the set date.
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Northern Tool And Equipment Shipping Service Review

#1036861
3.0
Details
I ordered a Troy Built tiller through the store in Beaumont. I was told that the tiller would be in the store in 7 to 15 days. Today is number 15 , still no tiller.
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Diversity of Products or Services
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Northern Tool And Equipment Shipping Service Review

#967742
I ordered a large cabinet was promised it would be there in 9-14 days it showed up day 20 missing parts its now day 33 and many hours of my time wasted I still don't have everything and no one there seems to give a ***
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hi my name is john gallup im a little upset about the purchase of a bannon utility trailor.the process of buying with your sales rep was as good as it gets.i felt like is was the old fashion way of doing bussiness.every thing was in place phone#s emails the...
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2.4
Product
Northern Tool And Equipment Shipping Service
I liked
  • Sales reps
I didn't like
  • After sale treatment
#1057137
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I cant review this product as I have never received it.This review is for Northern. THis item was ordered for me as a Christmas present early in December 2016. The item never arrived and my wife was told it was back ordered but no timetable as to when it would arrive....
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Northern Tool And Equipment Shipping Service
#1000898
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Northern Tool And Equipment - LIARS - NOT EVEN SHIPPED YET
The jacket has not even been shipped yet because apparently they take a week off during the Christmas Holidays. If I would have known the jacket was not going to be delivered until after Christmas or even the new year i would have NEVER ordered and that is why they...
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Northern Tool And Equipment Shipping Service
I didn't like
  • Backordered
#980551
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on 12/13/16 I order jacket online. Website stated I would receive by Christmas, that it shipped from the manufacturer and delivery was estimated to be 4-8 business days and I would receive tracking info when shipped. Contacted Northern Tools on 12/20 cause I still had...
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1.8
Product
Northern Tool And Equipment Shipping Service
I liked
  • Terri the phone customer service rep was very helpful and nice
I didn't like
  • First two reps not getting proper info as to the problem
#978602
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I ordered a propane tank on 10/16/16 but never received an order status update as promised.The initial order promised an update and delivery status with a tracking number. None was received as of 10/28. I checked my account and found that it was shipped 10/26. It was...
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bklundgren
bklundgren

Error: Delivery is scheduled for 10/31 not 1//31.

1.5
Product
Northern Tool And Equipment Shipping Service
I didn't like
  • See my review
#945396
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Recently bought a 29 gallon portable gas walker online (it was not available in the store and was sent from manufacturer-not able to see it). Upon delivery we found it to be too large to get into our vehicle. After calling Northern Tool customer service we were NOT...
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Anonymous
Anonymous

Why should Northern Tool pay the shipping charges for your mistake? It's the buyers responsibility to do their research before ordering an item. I'm sure the dimensions were a...

1.0
Product
Northern Tool And Equipment Shipping Service
I didn't like
  • Unwillingness to seek solutions
  • Customer service
  • Charged for return and exchange shipping
#697288
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I placed an order online 6 days ago. 2 days after it was still not processed so I called to get a status update. Customer Service Rep said it was flagged as fraud, but no further action was required on my part and the order would processed. 3 more days go by I call...
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1.0
Product
Northern Tool And Equipment Shipping Service
I didn't like
  • Customer service
#676476
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