Product: Northern Tool And Equipment Shipping Service Clear all filters (0 of 29 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
They never have the product needed for there customers. I've been waiting for over a month on 3 eye to eye leaf springs and haven't received them yet. When I ask about them at the Hickory, NC store I'm always told we have some at our hub but they never send any to the...
Read more
Product
Northern Tool And Equipment Shipping Service
#1282166
Reply to reviews
Northern Tool And Equipment - Very Poor Service
We placed an order it was supposed to be 7-10 days ground shipping delivery after 18 days we called they said it was shipped & received by XYZ person, that person was me the office manager; this was not true I investigated the shipment turns out it was shipped to the...
Read more
Product
Northern Tool And Equipment Shipping Service
#1244321
Reply to reviews
Show

Northern Tool And Equipment - Lie-Lie

Order on line should ship in 2days now 8 days later still no product called everyday and get a different excuse stay away from Northern Tool !!!!!
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Northern Tool And Equipment Shipping Service
#1227698
Reply to reviews
I went to buy a drywall lift that was on sale and they were out of stock. They said they could order one and it would take 10 business days. I called every day to see if it was in. I was told it would be in for sure on Monday 3/26. Way more that 10 business days. Guess...
Read more
1.7
Product
Northern Tool And Equipment Shipping Service
I didn't like
  • Customer service - misrepresentation
#1219697
Reply to reviews
Northern Tool And Equipment - Customer Service and on line buying is the worst
I ordered an electric saw on line....they didn't even bother to put it into an outer box for shipping, They just taped up the cheap made in China box and sent it ups...the box was destroyed (but the saw was ok) and the blades were missing (it's supposed to come with an...
Read more
Product
Northern Tool And Equipment Shipping Service
#1160707
Reply to reviews
Show

Northern Tool And Equipment - Terribly slow shipping

Ordered 4 items on Nov 29 and had them shipped to store to save $14 on shipping. I think a $100 order would qualify for free shipping at most retailers. Not here. Today is Dec. 16 and I haven't heard a word about my order. I just logged in to check and they have received a partial order. Glad I wasnt in a hurry to get any of this.
2.8
Details
Diversity of Products or Services
Turnaround Time
Value for money
Website
Product
Northern Tool And Equipment Shipping Service
#1149582
Reply to reviews
Show

Northern Tool And Equipment - Shipping date lies

Lied to me about the shipping date 3 times. The hoist I ordered did ship from the builder but no excuse. Northern would put it off on the builder but wouldn’t give me the contact. Also the hoist showed up with damage that I repaired.
Product
Northern Tool And Equipment Shipping Service
#1147923
Reply to reviews
Northern Tool And Equipment - Charged $98.44 for shipping.
Went to local store they didn't have part i needed, so we looked up the one I needed in the NT catalog and ordered it.I was told that I would be contacted in 10 to 15 days to come to the store and get the item. I checked my receipt and they charged $98.44 to ship to...
Read more
3.4
Product
Northern Tool And Equipment Shipping Service
#1106502
Reply to reviews
Show

Northern Tool And Equipment - Passing the buck

Made arrangements on 8/3 for tools purchased from you supposed to deliver by 8/11. 8/17 still no product. I'm told it's my responsibility to get ahold of a shipping company you hired to find my tools. I ordered for a project that started 8/14. 11 days after the day I placed my order. I tried to call shipping company for three days straight and no answer
2.6
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Northern Tool And Equipment Shipping Service
#1088912
Reply to reviews
Northern Tool And Equipment - NEVER BUY ENYTHING ONLINE from Northern Tools
They are horrible to return!!!The don't show up front you or tell you that when you buy something online direct from the manufacturer that they don't carry you have to return it back to them by ups they don't refund you shipping plus you have to pay shipping again in...
Read more
1.0
Product
Northern Tool And Equipment Shipping Service
#1085419
Reply to reviews