Product: Northern Tool And Equipment Shipping Service Clear all filters (26 of 26 reviews match)
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I went to buy a drywall lift that was on sale and they were out of stock. They said they could order one and it would take 10 business days. I called every day to see if it was in. I was told it would be in for sure on Monday 3/26. Way more that 10 business days. Guess...
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1.7
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Northern Tool And Equipment Shipping Service
I didn't like
  • Customer service - misrepresentation
#1219697
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Northern Tool And Equipment - Customer Service and on line buying is the worst
I ordered an electric saw on line....they didn't even bother to put it into an outer box for shipping, They just taped up the cheap made in China box and sent it ups...the box was destroyed (but the saw was ok) and the blades were missing (it's supposed to come with an...
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Northern Tool And Equipment Shipping Service
#1160707
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Northern Tool And Equipment - Terribly slow shipping

Ordered 4 items on Nov 29 and had them shipped to store to save $14 on shipping. I think a $100 order would qualify for free shipping at most retailers. Not here. Today is Dec. 16 and I haven't heard a word about my order. I just logged in to check and they have received a partial order. Glad I wasnt in a hurry to get any of this.
2.8
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Northern Tool And Equipment Shipping Service
#1149582
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Northern Tool And Equipment - Shipping date lies

Lied to me about the shipping date 3 times. The hoist I ordered did ship from the builder but no excuse. Northern would put it off on the builder but wouldn’t give me the contact. Also the hoist showed up with damage that I repaired.
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Northern Tool And Equipment Shipping Service
#1147923
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Northern Tool And Equipment - Charged $98.44 for shipping.
Went to local store they didn't have part i needed, so we looked up the one I needed in the NT catalog and ordered it.I was told that I would be contacted in 10 to 15 days to come to the store and get the item. I checked my receipt and they charged $98.44 to ship to...
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3.4
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Northern Tool And Equipment Shipping Service
#1106502
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Northern Tool And Equipment - Passing the buck

Made arrangements on 8/3 for tools purchased from you supposed to deliver by 8/11. 8/17 still no product. I'm told it's my responsibility to get ahold of a shipping company you hired to find my tools. I ordered for a project that started 8/14. 11 days after the day I placed my order. I tried to call shipping company for three days straight and no answer
2.6
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Northern Tool And Equipment Shipping Service
#1088912
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Northern Tool And Equipment - NEVER BUY ENYTHING ONLINE from Northern Tools
They are horrible to return!!!The don't show up front you or tell you that when you buy something online direct from the manufacturer that they don't carry you have to return it back to them by ups they don't refund you shipping plus you have to pay shipping again in...
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1.0
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Northern Tool And Equipment Shipping Service
#1085419
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may 23, ordered a drag harrow, finally after on the phone for 45, mins they told me it was in. really, is that how you run a business? this is sept 4, now you tell me how much this sucks.............jim, i guess i have to enter at least 100. words, according to the...
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Anonymous
Spencer

You do realize that this website is in no way associated with Northern Tool & Equipment, right? It's not them who made the 100-word minimum for reviews.

Anonymous
Not happy right now 2017

Absolutely true. Nearly a month for me on almost a $4000 order. Nothing but issues and still have not recieved all of my stuff and what I do have was damaged in shipping. Neve...

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Northern Tool And Equipment Shipping Service
#1083681
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Northern Tool And Equipment - Had to call them in order for my product to ship.

It's not my first time ordering this certain product from Northern Tools. Seeing where my business is right now, I actually need this product. But, thrice have I ordered this product them and these last two times have I had to call them in order for it to ship. And on top of it all, they didn't have the decency to tell me the truth as to why it didn't ship on the set date.
3.5
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Northern Tool And Equipment Shipping Service
#1070967
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hi my name is john gallup im a little upset about the purchase of a bannon utility trailor.the process of buying with your sales rep was as good as it gets.i felt like is was the old fashion way of doing bussiness.every thing was in place phone#s emails the...
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2.4
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Northern Tool And Equipment Shipping Service
I liked
  • Sales reps
I didn't like
  • After sale treatment
#1057137
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