Product: Northern Tool And Equipment Shipping Service Clear all filters (0 of 31 reviews match)
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One star, not for the welder I ordered, but for customer service. After waiting over two weeks for an item that is on the shelf in the store, the order was still processing for delivery. So, I cancelled my order. I find it ridicules that it takes over two weeks and the...
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2.5
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Northern Tool And Equipment Shipping Service
#1303204
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They never have the product needed for there customers. I've been waiting for over a month on 3 eye to eye leaf springs and haven't received them yet. When I ask about them at the Hickory, NC store I'm always told we have some at our hub but they never send any to the...
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Northern Tool And Equipment Shipping Service
#1282166
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Northern Tool has terrible customer service I tried to order something 5 weeks in advance and I asked for a specific delivery date. I was told I had to call back one week prior to when I wanted the items. I ordered the items one week prior and they said my credit card...
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Anonymous
kim

I ordered a gift card for my husband on 6/14/for Fathers Day was told I would receive in 24 hours.Never came ,did a chat online with them and they could see my order but he co...

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Northern Tool And Equipment Shipping Service
#1262080
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Northern Tool And Equipment - Very Poor Service
We placed an order it was supposed to be 7-10 days ground shipping delivery after 18 days we called they said it was shipped & received by XYZ person, that person was me the office manager; this was not true I investigated the shipment turns out it was shipped to the...
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Northern Tool And Equipment Shipping Service
#1244321
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Northern Tool And Equipment - Lie-Lie

Order on line should ship in 2days now 8 days later still no product called everyday and get a different excuse stay away from Northern Tool !!!!!
1.0
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Northern Tool And Equipment Shipping Service
#1227698
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I went to buy a drywall lift that was on sale and they were out of stock. They said they could order one and it would take 10 business days. I called every day to see if it was in. I was told it would be in for sure on Monday 3/26. Way more that 10 business days. Guess...
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1.7
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Northern Tool And Equipment Shipping Service
I didn't like
  • Customer service - misrepresentation
#1219697
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Northern Tool And Equipment - Customer Service and on line buying is the worst
I ordered an electric saw on line....they didn't even bother to put it into an outer box for shipping, They just taped up the cheap made in China box and sent it ups...the box was destroyed (but the saw was ok) and the blades were missing (it's supposed to come with an...
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Northern Tool And Equipment Shipping Service
#1160707
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Northern Tool And Equipment - Terribly slow shipping

Ordered 4 items on Nov 29 and had them shipped to store to save $14 on shipping. I think a $100 order would qualify for free shipping at most retailers. Not here. Today is Dec. 16 and I haven't heard a word about my order. I just logged in to check and they have received a partial order. Glad I wasnt in a hurry to get any of this.
2.8
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Northern Tool And Equipment Shipping Service
#1149582
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Northern Tool And Equipment - Shipping date lies

Lied to me about the shipping date 3 times. The hoist I ordered did ship from the builder but no excuse. Northern would put it off on the builder but wouldn’t give me the contact. Also the hoist showed up with damage that I repaired.
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Northern Tool And Equipment Shipping Service
#1147923
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Northern Tool And Equipment - Charged $98.44 for shipping.
Went to local store they didn't have part i needed, so we looked up the one I needed in the NT catalog and ordered it.I was told that I would be contacted in 10 to 15 days to come to the store and get the item. I checked my receipt and they charged $98.44 to ship to...
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3.4
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Northern Tool And Equipment Shipping Service
#1106502
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