Northern Tool And Equipment - Northern Tool has horrible customer service!
I ordered a trailer on 2/22.Online ad said in stock and free shipping.
They charged my credit card same day despite their own website stating they don't charge until it ships. Delivery states it would have to come by truck and would take 4 to 6 business days. Today is 2/28 and until this morning, the status on their website said "pending". So yesterday, I called and the lady at customer service told me it takes 24 to 48 hours to verify credit card.
Wait, you charged it same day and as of 2/27 the item hadn't shipped? Let's see, that's 5 days, 120 hours, you have my money and nothing has shipped? Today, I finally get an email with a PRO number from the freight company but lo and behold when you try and track the item it says that the PRO number isn't valid.
I've made one call and submitted two inquiries with no valid estimated receipt date.We'll see what happens in the coming days!!
Review about: Northern Tool And Equipment Shipping Service.