Northern Tool And Equipment - Northern Tool poor customer service
Purchased an truck mounted air compressor from Northern Tool, when unit arrrive put it together and started it up only to have not work.I called the manufacturer and they asked a few question and determined that the unit needed to be repaired/replaced.
I was instructed to contact Northern Tool customer service. When I spoke with the customer service person I was told this would take 2
4-48 hrs to resolve. I then explained to csr that I had already spoke to the mfgr and I would provide them with a # and a contact. I was still 24-48hrs I asked for a supervisor and was given the same answer, after speaking to at least 3 supervisors I then called the mfgr again and they provided me with expedited service.
This is at least the third time I have had issues with Northern Tool.they happy to take your money but when it comes to servicing what they sell they are awlful to work with.