Northern Tool And Equipment - NorthStar Skid Sprayer — 200-Gallon Tank, 160cc Honda GX160 Engine
I bought this piece of equipment in April of this year (2015) and last month I started noticing that there was an oil leakage coming from the pump. A few weeks later, I also noticed that when looking through the main pump reservoir that water from the tank started mixing with the pump's oil.
So, I took the skid sprayer back to NT and it took them 24 days before they even looked at it for the first time. Mind you, they only examine the sprayer because I complained to the store manager about how long it was taking them to let me know what was going with the sprayer. One hour later, the technician called me and said that my pump is too far destroyed and the manufacturer (champion I believe) will not warranty the repair or replace it because I continued to operate the sprayer knowing there were problems. This accusation is so far from the truth.
So now I'm stuck with a sprayer that doesn't work and I still have customer yards to treat per contract. Btw, I have contacted a Lawyer and he will be pursuing this battle from here.
However, if anyone else has had this problem please email me with your experience and solution(s). Office.awfs@***.com
Reason of review: Damaged or defective.
Monetary Loss: $6500.
Preferred solution: Repair or replacement pump with no charge to me..
Northern Tool And Equipment Cons: Length of time to initially look at my equipment, Length of time it took to look at my equipment, Customer service.
Location: Fayetteville, Georgia
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