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Northern Tool And Equipment - Price match is a joke

I also called about the 110% price match policy. The rebate program is a terrible idea. A low price would get me to buy. A rebate does nothing for me.
2.1
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Diversity of Products or Services
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Product or Service Quality
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#1184411
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I placed an order for Quincy QT54, Jet 712D, and Maxline 3/4 master kit. When I followed up on my order several days later, I was informed my billing address did not match. Northern had me contact my USAA bank, and USAA said Northern never attempted to run my card. I...
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1.0
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#1166317
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Northern Tool And Equipment - Customer Service and on line buying is the worst
I ordered an electric saw on line....they didn't even bother to put it into an outer box for shipping, They just taped up the cheap made in China box and sent it ups...the box was destroyed (but the saw was ok) and the blades were missing (it's supposed to come with an...
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#1160707
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Northern Tool And Equipment - Terribly slow shipping

Ordered 4 items on Nov 29 and had them shipped to store to save $14 on shipping. I think a $100 order would qualify for free shipping at most retailers. Not here. Today is Dec. 16 and I haven't heard a word about my order. I just logged in to check and they have received a partial order. Glad I wasnt in a hurry to get any of this.
2.8
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#1149582
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Northern Tool And Equipment - Shipping date lies

Lied to me about the shipping date 3 times. The hoist I ordered did ship from the builder but no excuse. Northern would put it off on the builder but wouldn’t give me the contact. Also the hoist showed up with damage that I repaired.
#1147923
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Northern Tool And Equipment - No help warranty useless

Bought extended warranty with business credit card. Instead of a 2 year extended warranty they will only honor 90 days which of course has passed long ago. Even though all paper work shows a date much longer. ???
2.3
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
#1140669
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Power Horse pressure washer pump crap. Nothing but issues after 6 months pump is shot. Junk. I'd say you get what you pay for, but it's all the same garbage made today with everything you buy. Blah, blah, blah, blah, blah, blah blah blah blah blah blah blah blah blah...
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#1126673
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Nortrac apparently does not like to stand behind their tractor. I purchased one a year ago, and have had to battle with nortrac on many things. First of which was glow plugs. All but one went out after less than 8 hours. Was told that they don’t burn out. After two...
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1.2
Product
#1120154
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Northern Tool And Equipment - Charged $98.44 for shipping.
Went to local store they didn't have part i needed, so we looked up the one I needed in the NT catalog and ordered it. I was told that I would be contacted in 10 to 15 days to come to the store and get the item. I checked my receipt and they charged $98.44 to ship to...
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3.4
#1106502
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Contact Northern Tool And Equipment

Mailing Address:
Northern Tool + Equipment
2800 Southcross Drive West
Burnsville, Minnesota 55306
Phone:
(800) 222-5381
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Northern Tool And Equipment - Brand New Generator Caught Fire Due to Gas Leak
Whatever you do DO NOT BUY A GENERATOR from this company. Last week my brand new $1800 13000 watt generator blew up and caused my house to catch fire. The fire investigator said the fire was caused because of a gas leak in the carburetor. When I went outside at 1am to...
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1.0
#1106049
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