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Northern Tool And Equipment - Horrible

This company is horrible. Charge me for a cancelled order shipped the product. Then told me to wait until they fixed their shipping problem before I could get my money back. Save you time and money. Take your business elsewhere.
#1450870
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Northern Tool And Equipment - Horrible

This company is horrible. I cancelled a tool cabinet after they could deliver in the time frame they gave at purchase. Then a week later they shipped and charged my card causing a huge financial issue for me. I called to simply have them reverse the charge and was hung up on 5 times, all the supervisors happened to be in a meeting during the lunch hour. Don't purchase anything from them. Still fighting to get my money back.
#1450825
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Northern Tool And Equipment in Ocala, Florida - Very Disappointing , Scammed by Northern Tool Company Kotula

We purchased a Lift from Northern Tool , during assembly of Lift we recognized a defect with the cable release mechanism for the Locking function ( quite important could kill you if not functioning correctly) Contacted Northern tool got the run around , unbelievable , how they show absolutely no accountability Referred us to the manufacturer Don't ever buy a damn thing from these people again
#1440509
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Northern Tool And Equipment - Customer service

Ordered an auxiliary fuel toolbox combo and immediately called to cancel. Was told order already at the factory and the factory would have to cancel the order? WTF ? I just placed the order. Plan to dispute the charge. Thank God I paid with Amex
1.0
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Diversity of Products or Services
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#1438154
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Northern Tool And Equipment - Faulty products and no service

Sold me a broken dash cam and will not take a return or exchange. Theyve referred me to the manufacture and washed their hands of the problem. The manufacture cannot refund because they didnt sell it.... stay away from Northern Tool
1.8
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1405079
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DO NOT PURCHASE POWERHORSE 3100PSI PRESSURE WASHER. THIS PRODUCT IS TOTAL JUNK, IT BROKE AFTER 1ST USE AND WAS UNREPAIRABLE - WTF!!!! DON'T BUY THIS BRAND UNLESS YOU WANT TO TOSS $350 AWAY. TERRIBLE PRODUCT, SERVICE AND MANAGEMENT TOO MANY SAFETY SWITCHES; WILL NOT...
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2.0
#1386336
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bought new pressure washer 2/2017 great machine first 4 times i used it... went to use it may 2018 and it would not develop pressure.... sent to clean rite (warranty affiliate), for diagnosis only to find pump seals gone and pressure relief valve defective. unit has a...
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#1328269
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I ordered a chicken coop in July to be delivered to one of their stores (they immediately charged my pay pal account). Deliver was suppose to be between 30 July and 8 August (meanwhile they credited my pay pal account - this is the first inkling I got that something...
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#1321821
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Good Afternoon I visited the location in Pompano Beach FL on 07/30/2018 around 3:30 and did not have a good experience. Not 1 employee offered assistance. Went to the front counter looking for assistance and they just directed me to object with offering assistance. One...
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1.0
I didn't like
  • Employee lack of concern
#1316898
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Contact Northern Tool And Equipment

Mailing Address:
Northern Tool + Equipment
2800 Southcross Drive West
Burnsville, Minnesota 55306
United States
Phone:
(800) 222-5381
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Northern Tool And Equipment Products and Services

One star, not for the welder I ordered, but for customer service. After waiting over two weeks for an item that is on the shelf in the store, the order was still processing for delivery. So, I cancelled my order. I find it ridicules that it takes over two weeks and the...
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2.5
#1303204
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