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Northern Tool And Equipment - LIARS - NOT EVEN SHIPPED YET
Northern Tool lied about estimated shipping date of 12-23 to 12-28. The jacket has not even been shipped yet because apparently they take a week off during the Christmas Holidays. If I would have known the jacket was not going to be delivered until after Christmas or...
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I didn't like
  • Backordered
#980551
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on 12/13/16 I order jacket online. Website stated I would receive by Christmas, that it shipped from the manufacturer and delivery was estimated to be 4-8 business days and I would receive tracking info when shipped. Contacted Northern Tools on 12/20 cause I still had...
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1.8
I liked
  • Terri the phone customer service rep was very helpful and nice
I didn't like
  • First two reps not getting proper info as to the problem
#978602
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I SAW A FEW OTHER HORRIBLE REVIEWS ABOUT THIS SPRAYER, THE CASTING ON THE SEALCOAT PUMP MADE BY A COMPANY CALLED "BANJO" IS GARBAGE. AFTER 2 MONTHS AND 6 USES TO SEAL DRIVEWAYS, A PENCILED SIZED PIECE OF THE CAST BROKE OFF AND LEAKED SEALCOAT ALL OVER A CUSTOMERS...
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1.0
I didn't like
  • 402303 sealcoat machine
#978004
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Short Review on December 05, 2016

Northern Tool And Equipment
#967614
1.7
Details
Tried to purchase some boots and was told there was an issue with verifying my billing address which i have never had a problem with any otger time i used it hundreds of times. Better yet Northern Tool pkaced a hold on the amount of purchase which was 152 dollars which one week later and still hasnt been refunded to my acct. I will never use Northern Tool again.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money
Website

Powerhorse 2K Review

Northern Tool And Equipment
#965163
2.2
Details
Horrible return policy. Have a new generator that I barely used while traveling. There were no stores where I was. Upon return, they tried to charge me close to $100 just to consider taking the item back. We've spent 10's of thousands there. Won't be returning.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Northern Tool And Equipment Shipping Service Review

Northern Tool And Equipment
#938034
1.8
Details
A very deceptive company. They advertise free shipping and then add fees at or after checkout...beware!
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Northern Tool And Equipment Customer Care Review

Northern Tool And Equipment
#922548
2.0
Details
I'm beyond unhappy with the lack of service and communication and still have not resolved it. The worst online experience ever I simply want it done pay me back! !!!
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Price Affordability
I ordered some tools online. I was charged twice for the order. When I contacted northern tool I was told this is their standard business practice and would be refunded one of the charges. 5 days later, no refund has been given. My bank manager even personally called...
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1.8
#970718
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Nothing bad has happened in my experiences with Northern Tool...What people need to realize, is Northern doesn't claim to sell the best products money can buy...Do they sell affordable products that can be used from just here and there use, all the way to commercial...
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Anonymous
Anonymous

This person is absolutely right. Most people don't research or read the manuals and they deffently don't ask the right questions or talk to the right people. They then blame t...

5.0
#960512
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I made a large purchase in 2013 and received a $25.00 Gift card. I have not been back as it is not really a place I need to frequent. I was in need of something they carry set up to purchase online and my gift card was no good. I called I was on the phone for 20...
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3.5
#953306
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I ordered this thermostat for my greenhouse heater. I am so impressed! It is basically a box with a dial and a six foot plug. I just plugged in the heater to the thermostat and it turns on the heater whenever the temperature drops below my selected degree. It works...
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4.8
Product
I liked
  • Variety
I didn't like
  • Did not stock this product at the local store
#950406
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I ordered a propane tank on 10/16/16 but never received an order status update as promised.The initial order promised an update and delivery status with a tracking number. None was received as of 10/28. I checked my account and found that it was shipped 10/26. It was...
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bklundgren
bklundgren

Error: Delivery is scheduled for 10/31 not 1//31.

1.5
I didn't like
  • See my review
#945396
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The worst company i ever delt with. Tried to purchase a 7500 dollar hot water pressure was with trailer took 3 weeks of arguing and miscommunication just to place an order. They deal with wells fargo, which is a big no no do to the fact they are under investigation by...
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Anonymous
hoosier daddy

Buyer beware! I purchased a 4-ton big red hydraulic jack from Northern Tool & Equipment 2 years ago. The jack kept bleeding down so I bled it several times according to the ...

#924093
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I purchased a shed dimensions were 8×12×8 I built a $300 base the measurements were off by 6 inches unmarked parts couldn't do inventory pieces machined horrible. The return process has consumed 20 hours of aggravation their lack of help has me irate. Why won't you...
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2.0
#922534
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