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Northern Tool has terrible customer service

I tried to order something 5 weeks in advance and I asked for a specific delivery date. I was told I had to call back one week prior to when I wanted the items.

I ordered the items one week prior and they said my credit card went through but after 5 days sent me an email saying they messed up my credit card number and I needed to call them back. I missed the date I needed the items. Ntool Sucks!

Oh I'm sorry you need more words, Northern Tool Sucks and has terrible customer service and yes, when I find out that they blew my order or they could say was "to bad", and they started a new order.

and one more thing, if it's urgent you don't send out a blasted email (which ended up in my junk folder). I never got a call or anything from them.

Reason of review: Problems with payment.

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I ordered a gift card for my husband on 6/14/for Fathers Day was told I would receive in 24 hours.Never came ,did a chat online with them and they could see my order but he could not tell me when it was to be delivered.He said more then likely it would be in 1 business day.Well that would have been the 15th but no .It better be coming on the 16th or arrive by Fathers Day or I will never ever order another online gift card from them again.

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