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Went to northern tool store to pick up a transfer fuel tank , which wasn't in stock,and was told that they have to order and that I have to pay $120 shipping .NOW why do customers have to pay shipping and handling for a product(s) that northern tool company advertise on their web site. Why advertise it if you can not afford to have it sent to your stores at your cost and not the customer.

I feel that the store should be responsible for getting their products to the store for the customer(s). They paid to shipped the products (to the stores) that we do not need.At least the product will be purchase when it arrives.

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Jackson, Mississippi, United States #814106

I should log in but am not registered. I thought it would be great to have A NT+Eq here in Jackson ,MS.

I'm having bad experiences too.

If they advertise it damned right! it ought to be in the store or shipped at their expense.

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